At BeMeTox ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bemetox.org or use our services.
Information We Collect
Personal Information: When you contact us or place an order, we may collect personal information such as your name, email address, phone number, business name, and shipping address. This information is collected when you voluntarily provide it through our contact forms, order forms, or direct communication.
Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website functionality and user experience.
How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders for plastic trays
- Responding to your inquiries and providing customer support
- Sending you important updates about your orders or our services
- Improving our website and services based on user feedback
- Complying with legal obligations and protecting our business interests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who help us operate our business (shipping companies, payment processors)
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect some website features.
Your Rights
Under Malaysian data protection laws, you have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order information is typically retained for 7 years for business and tax purposes.
International Transfers
Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +60 5 1419 97140
- Address: Lot 15, Jalan Industri 2/3, Kawasan Perindustrian Selayang, 68100 Batu Caves, Selangor, Malaysia
This Privacy Policy is governed by Malaysian law and complies with the Personal Data Protection Act 2010 (PDPA).